Telkom - Quick to sell the service, but it does not mean that it will work.

<p>I have been without internet/Phone service for the past three weeks. Each time I phone the call centre, Telkom states that my fault has been escalated. No reason is given as to why the line is faulty. Today they have told me once again that my fault has been escalated, and that it will be resolved on or before the 31st of March 2017. That means I could be without services for an addtional three weeks, which will be more than a month. I have requested to speak to a supervisor/ manager, the call centre agent just refers my request and will not allow me to speak to a more senior employee. </p>