TELKOM QUERY UNRESOLVED GOING ON TO THE 2ND MONTH AND I AM STILL BEING CHARGED

Absolutely disgusting service. Last month when I received my invoice from telkom I've seen i been billed for added subscription, I have emailed telkom twice and tried calling numerous times with no response, a month later I get another invoice which I am billed again for added subscriptions, my problem is I did not register for anything so how am I being billed and debited for this??? Telkom you have no such thing of customer service but you are too good rip your customers off! I did not agree to any subscription, I did not give authorization to debit me extra 2 months in a row! This is ridiculous and no one can give me answers!! I will take this to social media and make it known to everyone how you run your business by charging us extra for things we do not sign up for!!!!! I need this to be resolved and not repeated for a 3rd month! This is unacceptable