RJ
Roger J

1 reviews | Active since Jul 2015

02 Jul 2015, 14:00

Telkom putting patient safety at risk

Quote order ***.<br> I have a medical laboratory and Telkom have left me in a critical position due to their poor service.<br> I have phoned the Technical section and have been told that our installation date is 22nd July. I made this application on 4 June but Technical have told me the delay is due to \delays on the commercial side".<br> I am now left in a position where I have a medical laboratory to run without any Telkom support.<br> Patients can die or suffer serious adverse effects if their results cannot be phoned out to the hospitals.<br> This is a critical medico-legal issue. I have done everything I can from my side"

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Replies (1)
Telkom
Telkom's reply02 Jul 2015, 16:35
Official
Hello jdwpath,

Thank you for making contact.

We do apologise for the experience.

We will have our team follow up on this matter, with further investigation underway and feedback to follow.

Your social media ***.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team