Telkom: Pushing the limits of incompetence

Mind blowing incompetence. Firstly, an attempt to have a fibre line release into the holding pool ended in a back and forth failure with their technical department saying I have to call sales and the sales department saying that sales is responsible for this.

With this having arrived at a stale mate, I gathered that since Telkom own Openserve, by signing up with Telkom on a new fibre package, they should be able to release the line to themselves...

I've phoned everyday for two weeks, I was assured that my order was in progress. When I finally spoke to someone with a functional brain, I'm told that my order wasn't ever completed because it was logged as a 50mb adsl line (which doesn't exist)

Impressively ***********!