1 reviews | Active since May 2010
Telkom - pulling my hair out
<p>I've been trying to cancel a telkom business line. You have to send an email to *** with the request and supporting documentation which I have done. After much frustration, I posted a complaint here at HelloPeter (http://hellopeter.com/telkom/reviews/telkom-process-for-business-line-cancellation-is-rediculous-***). I was pleased to get a response from the HP team at telkom where I was given a reference number SM229608 and asked to resend all the details which I did. Not surprisingly not a single response from them either after that. No acknowledgement of the email - nothing. I'm still receiving invoices for these services that I want cancelled. It is so frustrating. Please Telkom, follow through on this request.</p>
Hi ATMan.
Very sorry for the delay. This query will be escalated for urgency and our consultants will be in touch to advise.
Thank you for the e-mail sent.
Regards,
Moenieb.
Telkom Social Media Team.
Hi ATMan.
Very sorry for the delay. This query will be escalated for urgency and our consultants will be in touch to advise.
Thank you for the e-mail sent.
Regards,
Moenieb.
Telkom Social Media Team.
