Telkom provides no assistance what so ever!

So I have re-newed my Telkom mobile contract last year November.Since then I have had endless problems just to get my billing and contract in order.I have contacted numerous people and taken it upon myself to try and solve the issues,as every person I spoke to so far(and there was numerous) led to a dead end.The same old stories of \Telkom will phone U back\" and \"we have send an e-mail to this and that person\" with absolutely no progress from the customer point of view.It seems the communication within Telkom are non-existent and Telkom employees just don't feel for whatever your problem is.(From operators to managers,if been through all) Then to top it off I get sms's to rate the service.WHAAAAAAT SERVICE?Im waiting for the call I am suppose to get from Telkom,because I rated the service bad and Telkom will phone me to discuss the matter(as per sms media)<br> <br> I literally try and track people down within Telkom as well to speed up the process,but also in vain as it is very difficult to get a hold of employees other than operators.So the process starts at the beginning with an operator and ends with a dead end.<br> <br> Never in my life have I encountered such a struggle with a company!"