Telkom provides no assistance or interest in rectifying their own mistakes.

Good Day, I am an existing Telkom Mobile customer with two contracts, I decided to move all my mobile subscriptions over to Telkom Mobile and even suggested that my friends and family do the same. I recently decided to move my THIRD mobile subscription over to Telkom Mobile so I completed an application at Telkom Mobile Gateway, this contract was approved and I was assured that they will acquire stock and call me to collect my device A.S.A.P. however I waited for more than THREE WEEKS without a response. Eventually when this was queried I discover that Telkom Mobile had cancelled my contract without my consent or knowledge. This response received from Zodwa Mkhwa**** the Gateway Store Manager is unacceptable: Good day Naeem Rajak Thank you for your email. Sizwe issued an order on the 1st April 2016, and the order was automatically cancelled by the system after 7 days as there was no stock. Kind regards Zodwa Mkhwa**** Store Manager Gateway Mall 1 Palm Boulevard Umhlanga Rocks I was promised that the stock would be acquired for me, that is why I processed the application. I don't appreciate my contract being cancelled like this. If Telkom Mobile doesn't want me as a customer and enjoys cancelling their clients contracts then I wonder if they would also like to cancel my other TWO contracts as well, there are other service providers that will want my business. I would like Telkom to contact me, attend to this matter and provide me with the requested services A.S.A.P. Regards, Naeem Rajak *** ***