Telkom provide an opportunity for *****

On 29/10/15 I received a debit order of R1500 on my account from Telkom. I went to the bank to reverse the payment. I the phoned Telkom, I was told I had bought two phones online. I asked Telkom to close those lines beacuse I had nothing to do with it. The address and cellphone number used to open my the account is not mine, It is the ID no & bank details that is correct.<br> <br> Telkom advised me to go to the local police station to do the affidavit, certify copy of my ID and request a bank statement, and go to one of telkom shop to open a case and provide these documens. I did exactly as I was told. In September there was no debit order. In October once again I received the debit orde of R1500 on the 15/10/15 and R5500 on the 17/10/15. I called Telkom once again, why are they debiting on my account and yet I have giving them all the evidence to prove my innocence, I could not get help. They told me that there are still investigating. My question why in september after I logged the complain there was no debit. surely 2 months later they should hv seen my profile on trans union that I never lived in Cape town & on RICA tha I dont hv an 078 number. How did the person pass the vetting?