TELKOM PROSPECTIVE CLIENTS STAY AWAY

It took several months of frustration to cancel an existing TELKOM line, which had a switchboard service. When it was eventually cancelled, we app**** for a fibre line at a different address. We have relocated that office and had to cancel the fibre line as the new premises do not have fibre available. We now found out that the switchboard costs of the previous cancelled line was transferred over to the fibre line WITHOUT PERMISSION!! and WE ARE PAYING FOR A NON-EXISTENT SWITCHBOARD SERVICE FOR A COUPLE OF MONTHS NOW. In trying to cancel the fibre line, THE TELKOM OPERATOR DEMANDINGLY WANTED TO KNOW WHY I DID NOT FIND A NEW CUSTOMER FOR TELKOM TO TAKE OVER THE FIBRE LINE I AM TRYING TO CANCEL. How absolutely arrogant of TELKOM to hold their customers liable to recruit new clients