1 reviews | Active since May 2017

04 May 2017, 12:44

Telkom Promotions

<p>I bought a two hauwei wifi routers that came with 5 gig during the day and 10 gig at night , for R149 each ,check the link (https://mybroadband.co.za/news/broadband/196824-telkoms-big-deal-15gb-for-r149.html) , to my suprise i have recieved my bill and its R1299, REASON BEING i have been charged data usage of R1000.00. i am so confused and wasnt advised on that , i was suppose to recive 5gig and 10 gig by nigt in total of 15gig and yet im still chraged . i order these online and would like to return them ASAP . i WILL NOT PAY FOR WHAT I DIDNT AGREE TO PAY EVERY MONTH .</p>

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Replies (1)
Telkom
Telkom's reply05 May 2017, 08:06
Official

Good Morning Malebo,

Your query has been assigned to a Billing Specialist, feedback will follow.

Your reference number is ***9.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team