Telkom Promotion
<p>I received a text message from Telkom regarding a premonition that you must buy a 1Gb of data for R99 and you will get another Gb for free plus 100 free sms's and 300 minutes Telkom to Telkom. </p> <p> </p> <p>Bought the 1Gb at R99 but didn't get my free 1Gb nor my minutes. Phoned customer care and they looked on the system and saw that I have purchased the 1Gb but for R99 but I bought the wrong one. </p> <p> </p> <p>This was at 08:05 and I spoke to Thandi and she informed me that they can't reverse the purchase and allocate it to the purchase I wanted and I must buy another 1Gb at R99. </p> <p> </p> <p>This is unacceptable and **************** and with everything being digital these days I can't see why this can't be corrected. </p>
This response serves as confirmation that your query has been received.
Your reference number for this query is AI*** and it has been sent to our Mobile Team for assistance, thanx.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
This response serves as confirmation that your query has been received.
Your reference number for this query is AI*** and it has been sent to our Mobile Team for assistance, thanx.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
