TELKOM PROMO'S FOR CELLPHONES MONEY GRABERS

<p>In December 2016 I entered into a WIFI and cellphone contract. Bear in mind all calls are recorded for everyones safety (bull****...) sorry for the word. Once I received everything first payment is to go off end of January 2017 for an amount of R376. Take a wild guess on 15 January R1167.00 was taken off the account. I was advised to visit Telkom branch to activate everything which I done in December 2016 and requested limits to be set to 0.00 (this never happened) then in February R1676 gets deducted queried again. I went and reversed the debit order. Then Telkom blacklisted me without phoning me and resolving my query, and so we go on. I have currently reveresed a debit order again after their 48 hours in resolving the matter has turned into two weeks and people refusing to talk to me and suspended phones and still refusing to activate after payment has been made. when asking for the recordings they either drop the phones or claim they do not know what I am talking about and want to log a new query. I am fed up with telkom as a single mother with only 1 income telkom has done me great injustice and I now have no way of communicating with my son, it has caused me great disstress. I am taking this matter futher I am not scared of telkom they have already given me the worst they can, I have advised them that if this is not resolved within 24 hours I will resume my original plan. Their reference number for all of this is ********** 0 collections not returning calls or as the last operator advised me they do not want to talk to me as they do not feel like it. So I do not feel like paying the account and wished they cancell all contracts they I have with them which is a R99 1 Gig top up R69 500mb sim data, R89 1 Gig router and a R119 500mb sim cell phone contract. All the numbers are even incorrectly allocated and this has since December not been rectified. What must I still do to get this matter resolved. I do not even know if venting in a nice manner on Hello Peter will help my situation with them.</p>