Telkom "PROMISE" is this professional? You make the call.

<p>Still waiting for feedback, it is 1 month now. This is the reply from Telkom BELOW , is this professional? You make the call.</p> <p> </p> <p>Official business reply:<br />Good day Kenneth, </p> <p>Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.</p> <p>Your reference number is AI ********** .</p> <p>We apologize for any inconvenience caused.</p> <p><br />Regards,</p> <p>Busi</p> <p>Telkom Social Media Team </p>