Telkom problems and dissatisfaction.

I am extremely unhappy with Telkom's focus on client service and satisfaction. On 17 Jul 19 I bought a LIT TVB100 Black Box from my local Telkom store to make my dumb TV "clever" via an ADSL uncapped data line I have from Telkom for DSTV Now. On 30/10/19 it had to go back for uploading of some codes as it refused to respond to anything I tried. It took Telkom 3 weeks to return it. On trying to switch on on 7/3/20 it was as dead as a doornail. Handed it in on 9/3/20, checked this morning (a week later) and was informed that it will be another week or two before I can expect any results. With the summary closing of all schools from 18 March, I have to try and keep a 3yr, 7 yr and 11 yr old busy for 4 weeks. I will be mad within a week without TV as an attention diversion! First ref TRJ114506, today's ref TRJ115133. Since about Oct '20 I have had numerous problems with my modem, with two (both from Telkom) dying on me. Eventually I bought a new one - again from Telkom, only for problems to continue. It keeps dropping the signal, despite two boosters (also from Telkom). It sometimes takes me up to 15 min to watch a 4 min video. At this stage I know most of the Polokwane Telkom technicians by their first names. Telkom has now stooped to the level where they booked me for an unnecessary call-out, without saying for which one, while the problem still persists. Anyone considering Telkom ADSL line, Telkom uncapped data, Telkom modem and/or Telkom signal booster, pse think twice and then rather try another provider. Once you experience problems with any of them, forget about a quick solution from Telkom. Client service as I experience it, is a word not prominent in their vocabulary