RW
Rouxnaldo W

1 reviews | Active since Nov 2016

07 Dec 2017, 11:11

Telkom problems

Hi well i have a 10 mb adsl uncapped line from twlkom been with them for 4 years now bit this last year is a pain in the ass there service is up to **** my adsl is been down 2 weeks now everyday the same story but witj no joy still everyone around me has adsl and 8nternet but me the tech is standing with the problem in hand for 4 days now but no one phones me or comes to my house to see whats the problem im sick off telkoms **** and there stories and the beat part is i pay for a 10 mb unvapped line but this last year but not getting the speed so fix ur ****

0
Replies (2)
RW
Rouxnaldo W's update11 Dec 2017, 14:11
Reviewer Update
And still the ****ers dont reply thats the last string im canseling my home and offices services with telkom i will rather spend R10 000 on ather service providers telkom sucks and is so useless its funny but we all know why its like this
Telkom
Telkom's reply20 Dec 2017, 10:07
Official

Hello Pooki3

The fault has been caused by 300 pair underground cable being damaged.

Due to the cables having to be replaced it unfortunately takes longer than a normal line fault to repair.

An escalation has been sent to the managers responsible for the repair for a progress update and if possible an estimated time of repair.

Regards

Noleen

Telkom Social Media Team.

Best regards,