Telkom problem

<br> <br> <br> <br> Good day,<br> <br> I have another issue that is still continuing with Telkom, i am still being debited for things i am not using since July 2015, I spoke to a lady and she said i need to change my account to Whole sale account, why after all these months is this the first time I'm hearing about this? After how many promises that my account would be corrected. Now Telkom has suspended my line because i have to Pay an amount of R1008.03. and i refuse to pay this as i get my Data from Mweb I only require the adsL Line rental and Telephone line rental. I don't think it's fair that I have to do Telkoms Job by going to a Telkom Store and sorting this issue out after promises were made that this is fixed. I expect my line to be up and running again within today.<br> <br> This issue does not seem to stop and there is absolutely no improvement to Telkom services.<br> <br> Tel number ***<br> <br> I.d ***<br> <br> Jo-Anne Bowes