Telkom preventing me moving my ADSL line

Contacted Telkom 3 months ago about a bad line, constantly dropping connection etc. They blamed MWEB, who were the Data Providers at the time (so Line with Telkom, data with MWEB). MWEB blamed Telkom, so nothing new there.<br> <br> Tried an Afrihost account, and could see the line dropping connection (up to 25 times on Saturday 5 Dec 2015).<br> <br> Now trying to move my DSL Line to Afrihost, and will then work with them on fixing this up. I spent 2 Hours yesterday (7 Dec 2015) only to be fed 2 email addresses, that no longer work. After the first, i called through, they assured me it was correct. After the second email address, i still received bounce backs. I then ended up using an address specified by Afrihost, which was the first to work for the day.<br> <br> I recieved an sms today, to call into telkom and chat around the line move. The helpdesk gave me another email address that i apparently need to send the request through to (3rd one now). This after another almost 2 hours on the phone. She then, after seeing that i am a MR Benn.... calls me maam.<br> <br> Telkom are just preventing me from moving, they know their service is sub par. Can anyone suggest anything to be done here? Consumer Protection maybe?