Telkom Prepaid Internet Starter Pack

<p>Please take note that we purchased five Telkom lines and at Rand Show which had the following Package:-</p> <p> </p> <p>Once- off R49.00</p> <p>Internet Starter Pack</p> <p>Pack Includes:-</p> <p>1.2GB data (100MB PM X 12)</p> <p>National Coverage</p> <p>One Free tariff change per month</p> <p>We then registered the lines on Telkom website unfortunately the balances on the sim cards were for Airtime which is R20.00 and five sms which different from what is written on the package.</p> <p>We then logged a complaint to Telkom on the 1ST of April 2016. The lady who answered me at the call centre apologised and said the sim cards rica was done wrongly. She went on to say someone was assigned to fix this problem. We phone Telkom every day and we are losing a lot of money and we stay on the phone for 30minutes or so and we get a negative answer every time.</p> <p>We purchased the lines to promote business for Telkom but now we are being inconvenienced because someone does not want to do his work.</p> <p>The Lines are as follows:-</p> <p> ********** 031</p> <p> ********** 661</p> <p> ********** 635</p> <p> ********** 532</p> <p> ********** 181</p> <p> </p> <p> </p> <p>As a customer l do not have a direct access to talk to the Technician. These lines are suppose to have a 100b per month but they is nothing.</p> <p> </p> <p>I have talked to so many Supervisors and Team Leaders but nothing is being resolved up to now. They are people who do not want to do their Job the best thing is to stay home because this is affecting me as a customer. I phone Telkom everyday using a VOIP Phone and the charges are too much and Telkom will never refund me for calls l make everyday making a follow up.</p> <p> </p> <p> </p>