Telkom prepaid fibre… wouldn’t recommend

My fibre has not been working the entire week. None of the telkom representatives know what the problem is. Lesitsi Makate who is now ignoring my calls had assisted me with activating the router for the prepaid fibre option then making payment and suddenly a month later I tried to repurchase the bundle as I had been, the portal is down. He asked me to contact 10213,10213 says I should contact 10210. When I contacted 081810 they said my account is on tentative and I should contact Openserve. *** has directed me to easypay but I do not receive invoices for prepaid fibre.

DO NOT GET ANY PRODUCTS WITH TELKOM. The reps will gladly assist with signing you up but send you up and down when the products are faulty.The one rep from the potch branch Thabiso had the audacity to tell me prepaid fibre doesn’t benefit them in any way so he can’t even help me.