Telkom Porting Useless!

Very upset with the way Telkom handles their new contract customers. I app**** for a Free Me Family contract on 19 August and asked for 4 existing numbers to be ported to the new sim cards. Since then only 2 numbers have ported and the sales person keeps telling me the issue is at the IT department. I app**** for the contract so we would not have to buy extra airtime and data but have ended up buying for the 2 numbers that have not yet been added to the contract which is affecting my pocket and patience! I cant wait 10 days for 2 numbers to be ported from 1 sim card to another, this is ridiculous!