1 reviews | Active since Jan 2017
Telkom - Porting of Number
<p>I need to port my number to another company and Telkom is blocking the request everytime!!! I have been dealing with Telkom Call Centre for more than 3 months now. Every time I call up they say that my account has been migrated to a new system and they cannot access it... They will send an email or escalate my query. Somebody will call me? <br />Telkom service now so bad that they hide behind the website and call centres. It is not possible to speak to anybody directly or get any answers. I tried to cancel the service and that department also now do not respond!<br />HELLO TELKOM!!!!!... if you out there please contact me!!!!! Here is my latest Ref ********** 8!!!</p>
I have now decided to cancel all services with Telkom (again , first time in November with no luck).
Send cancellation form and copy of ID to
I have now decided to cancel all services with Telkom (again , first time in November with no luck).
Send cancellation form and copy of ID to
I have now decided to cancel all services with Telkom (again , first time in November with no luck no response).
Send cancellation form and copy of ID ********** - Got confirmation of receipt email back from Telkom. Now lets see how long it takes Telkom to respond if so.
I DO NOT WANT TO PAY FOR SERVICES WITH TELKOM THAT I STOPPED USING END OF NOVEMBER!
I have now decided to cancel all services with Telkom (again , first time in November with no luck no response).
Send cancellation form and copy of ID ********** - Got confirmation of receipt email back from Telkom. Now lets see how long it takes Telkom to respond if so.
I DO NOT WANT TO PAY FOR SERVICES WITH TELKOM THAT I STOPPED USING END OF NOVEMBER!
And now two months later the saga continues.... and still not got all my services cancelled... some items cancelled but others still not done... you need to fill in a form with all items to be cancelled and only some will get canceled, can the cancellation department not read their own forms!!!!
Not only will Telkom not respond to anybody but you also cannot cancel the service or port the lines away from Telkom...
I'm still to hear from somebody that actually works for Telkom!!! NOT a outsourced call centre person!!!
And now two months later the saga continues.... and still not got all my services cancelled... some items cancelled but others still not done... you need to fill in a form with all items to be cancelled and only some will get canceled, can the cancellation department not read their own forms!!!!
Not only will Telkom not respond to anybody but you also cannot cancel the service or port the lines away from Telkom...
I'm still to hear from somebody that actually works for Telkom!!! NOT a outsourced call centre person!!!
Still ongoing... I'm sure there is nobody working at Telkom anymore... Admin and technical is all that respond to any request. I STILL GET A BILL EVERY MONTH... i AM I am still trying to cancel services still not done... Started at the end of November and we are now nearly at end April...
Cannot speak to any person at Telkom always revered back to call centre.
HOW DO ONE GET ANY SENSE... PLEASE TELL ME!
Still ongoing... I'm sure there is nobody working at Telkom anymore... Admin and technical is all that respond to any request. I STILL GET A BILL EVERY MONTH... i AM I am still trying to cancel services still not done... Started at the end of November and we are now nearly at end April...
Cannot speak to any person at Telkom always revered back to call centre.
HOW DO ONE GET ANY SENSE... PLEASE TELL ME!