1 reviews | Active since Dec 2018
On Wednesday 28.11.2018 I opted to port my prepaid number from Vodacom to Telkom Mobile. I went into the Telkom store at Fourways crossing and bought the SIM card for the porting to take place- I was ten told that the porting would take 24hrs to happen. The porting only happened on Saturday evening 01.12.2018. My issue is as follows: 1. The porting took much longer than I was initially told it would. 2. I can make outgoing calls but cannot receive any incoming calls. 3. I went back to the Telkom store but only to be informed at my issue will be resolved after 3days. 4. The two ladies that were assisting me at the Telkom store this morning (My ticket number: 20), were very unprofessional- they kept chatting away about their past weekend and their partners, they simply failed to recognize the severity and urgency of my issue.
This cannot be the case! I need this issue resolved as this is my primary business phone- for every minute that I am inaccessible, I am losing business! I am so irate- I regret porting over to Telkom.
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