TG
Taskeen G
1 reviews | Active since May 2015
17 Apr 2018, 22:01
Telkom porting issues
Good day
Kindly note I have ported my number from FNB connect to Telkom however I can make calls but can’t seem to receive calls and SMS’s, says my number doesn’t exist, so I assume there has been a system error on your side.
Couldn’t you please sort this out ASAP as I use my phone for business and this is going to be a huge inconvenience.
If this could receive your urgent attention.
Thank you
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Replies (2)0
Replies (2)
Telkom's replyOfficial
03 May 2018, 09:56Good Afternoon Taskeen
Thank you for making contact with us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply03 May 2018, 09:56
Official
Good Afternoon Taskeen
Thank you for making contact with us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
27 Jun 2018, 14:20Hi Taskeen
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your number was ported successfully.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply27 Jun 2018, 14:20
Official
Hi Taskeen
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your number was ported successfully.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,