Telkom port went wrong

Hi

I have ported my number to Telkom. It has been a week now. Since than the calls and smses work but the data doesn't. I have spent hours talking to numerous call center agents on 180, trying to assist me. I have been to a Telkom shop, they have assisted with a sim swap, but nothing works. It is not my phone, as we have tried another Telkom sim in my phone and it works fine, but if you put my sim into another phone the data does not work. So it is quiet clear that there is something wrong with the way the number was ported. The call center said that it will be 72 hours for the query to be resolved. Now they say it's 72 hours for the query to move to the top of the queue, there is no update on the query either. So advice to anyone wanting to port to Telkom, don't as they clearly don't know what they are doing. I don't know what to do now, as it's been a week since the port and I have a smart phone without data, what's the point?

Very disappointed and irratated.