Telkom-Port not Complete

Good Day,

Took out a free me Top up 1gb deal for R100 at Telkom Chatsworth. I wanted to port in a number. This was done, however 3 days later still a new contract number from telkom and not the number I wanted to port in. Call telkom call Centre and a port request was still in progress.

Called again last night and no port request was received by telkom. Two different calls and two different answers. How imcompetent are these services.

I refuse to use another number because of this poor service. Telkom please sort this out