Telkom - Poor,Poor service

Telkom does not keep signed customer agreements.I have a mobile data contract for the last 7 years with Telkom with no issues For some or other reason , Easter this year Telkom in contravention of my mandate provided to them for a debit order to be debited on the 20th monthly, the pushed it forward to the 19th - what I don't understand is why not move it backwards because the account is any due on the 1st monthly.The brazenness of this institution blows me away - the collected it on the 26th of the same month and had the audacity to levy late payment levies , unpaid levies and all kinds of absurd additional fees.They then went ahead to suspend my service and yet they are claiming payments - latest straw is now they put a debit order through any time of the month - totally mindless about the banking penalties I ensure and still go ahead and issue threats of obtaining court orders for payment , black listing on Credit Bureau and just stuffing up I persons good National Credit Score build up over years.To try to resolve this with them is just a waste - juniors occupies their customer call center lines and they are just flippend you can't reason with them and there is no next available with experience that can listen to sense.Such good products with such bad service it's such a shame.We will see if they even react to this post.Heres my number if somebody from Telkom would like to contact me ***