BR
Betty R

1 reviews | Active since Jul 2019

03 Oct 2024, 13:32

Telkom poorer than poor service

Good day,

My daughter sent her phone in for repair a month ago, and it still has not been fixed. You advised her to make a payment, which she did, but even to this day, the issue remains unresolved.

Could you please provide an update on the status of the repair? This delay is causing a lot of inconvenience, and we would appreciate your prompt attention to this matter.

Zero star if it was possible,

Reference Number #***

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Replies (1)
BR
Betty R's update04 Oct 2024, 11:20
Reviewer Update
Good day,Since lodging a complaint regarding my daughter’s phone, we have yet to receive any feedback, and no one has contacted us. This lack of communication is quite concerning, and I kindly request an urgent update on the status of the issue.Your prompt attention to this matter would be greatly appreciated.