TELKOM POOR WORK ETHICS

I have once again have to deal with *********** and poor service. I had this company repair my telephone and internet lines numerous times since last year. The interior and exterior our my property has numerous cables attached with masking tape and every time I am promised they are replacing cables in my area and once completed the wiring will be replaced in my home. It is one entire year and I am still having issues. On Monday I was contacted by a technician and was told he needed to come my site and repair the faults. Thankfully I had his cell number appear on my phone . So I decided to make arrangements for him and decided to call him back. Within a matter of minutes he refused to take my call and according to my call log this occurred between 09.15 and 10.15 I made 5 calls which he did not answer. This morning when I contacted the number he said they booked of early and I need to relog with Telkom which I have done . At 14.00pm i contacted the call centre and requested the consultant to call the number . She then advised that the supervisor said there was no answer. To prove a point I called the number and the technician answered and confirmed he is a Telkom technician but did not want to give his name . I had this on loud speaker so the consultant and supervisor could hear the conversation. I know this is one platform you can get Telkom to address and to give feedback as customer services is non existant when matters are addressed on their sites.

Further to that i would like an investigation done on this number 081 ********** by Telkom and also I need a report if my line is maliciously sabotaged as I am the only person in my area with constant Telkom and internet related issues