Telkom poor services

We have been struggling with Telkom alot. If it isn't our monthly statement that was over charged , its our data that runs out fast or we can't phone out from our telkom lines and this is really a nightmare to phone everytime into Telkom to resolve the problem. We have the Telkom mobile Hauwei broadband data boxes , each month we receive a total of 20GB of data. How can we use 20GB of data in 9 days???? When we phone in to telkom to find out where our data have went ,they simple tell us they can't give us a detailed report , how can you charged someone for a service and can't proof to them what they are paying for?

How can our 20GB data last for a month and all of the sudden on month 3 in 9days you use 20GBs of data. This is unbelievable. We use this data for office ours only ,just to do emails and use the internet now and then , we don't download movies , watch youtube nothing.

All our lines have the unlimited fixed line promotions , when suddenly our one line was charged for each and every call , because someone from telkom cancelled the unlimited fixed line on the line "accidentally".

The telkom service we receive is horrible , yes if we lodge a complaint after being 30minutes on the line waiting, they call us one time and then you never hear from telkom again.

i also lodged a complaint at mybroadband a few months ago and we haven't heard anything from them aswell. This is really pathetic and absolutely not experienced anything good about telkom , and i think alot of people feels the same

this is really terrible

Regards a dissapointed customer