Telkom Poor Services

Telkom has extremely poor service delivery. As a busy professional running a business I expected better service delivery. I spent over an hour between the sales department and the technical department were NOONE was willing to assist me. Each department indicates that I need to call the other department. What poor services.

I simply needed my Telkom Admin Online to be linked to my number so I can divert all my business calls, as my landline is down and technical will only be able to come out later in the week.

How disappointing paying for a service and yet NOONE has been able to assist me to simple set up my Telkom Admin Online so I can divert my calls. This means a huge loss of business as my clients and potential customers will not be able to call me. It also seems from the sales to the technical department noone knows who can help, they werent even aware of the call divert service. The sales manager refused to come on the line to assist me. The technical manager promised to call back and that hasnt happened as yet.

Urgently assist me in resolving this!