Telkom poor service yet again

I have recently been persuaded by Telkom to "upgrade" to fibre. What a big mistake. This line is sooooo poor and the connectivity so weak that I am unable to use my computer. Despite reporting the problem for days now no one has come to attend to the poor line speed. All speed tests indicate VERY poor connectivity and Telkom does not apprear to be interested. Please think twice before moving to Fibre with Telkom.