TELKOM - POOR SERVICE , SCHEMES & EMPTY PROMISES

I have a contract with Telkom, Menlyn Branch. I am launching a complain regarding their poor service. My debit order goes of the 6th of each month, but they switch off my mobile device every month 2 weeks prior of my debit order. The helpline is not very "helpfull" and the people working there is unecducated to help the costumers. Every month they have a new excuse for their poor service and schemes. Today I was told "I don't know why they switch it off". When the debit order goes late off FROM THEIR SIDE they charge me a fee of R200.00. If they take R200.00 each month for 5 months it add up to R1000.00, with that kind of money I could have taken out a better contract at a better price. They never explain all this when you sign a contract with them. When you pay the exstra fees they only switch on the mobile device 14 days after the payment, indirect I pay for something I don't have. This is unacceptable, I will make Telkom's name bad on every inch and corner. People needs to be warned about their poor service, schemes and empty promises. I DO NOT RECOMMED TELKOM TO ANYONE!