TELKOM: POOR SERVICE, NO RESPECT FOR CUSTOMERS AND POORLY TRAINED EMPLOYEES

Telkom is the worst network provider I ever had to deal with. I decided to NOT renew my contract with them after I cancelled it 1 month in advance. They decided to continue with the contract even when I had cancelled it on time, sending me an invoice forcing me to pay. CHANE JACOBS who was assisting me with this problem, requested proof from me that I had cancelled my contract on time, then when I sent the proof, she decided to VANISH. Whenever I recharge on that sim card, the airtime and data disappears into thin air.

Telkom doesn't know how to treat their customer and that is why they can't retain customers. They have poor customer service as NO ONE called me to resolve this dispute. Instead, I get sales people calling me 50 times in a day to sell me products. They don't see value in their customers, they disrespect their customer and have very low regard for their customers. I will NEVER take anything from Telkom, even if it was for free.