Telkom poor service

I took out a month to month data contract in April. June installment bounced and was collected later with a penalty fee. My lines were blocked since June monthly installments go are collected every month. I have called, logged cases given 5,hour it will be resolved, 24 hours and 48 hours. This has been going on since August. Each time visit the shop (Bedford Centre aqndd Sandton) thee system iss down or my previous reference cannot be found.

The account on the system reflects "blocked owing 0.00" and the is. Still nit listed. This 3 months later!