MP
Marie P

1 reviews | Active since Apr 2012

25 Oct 2019, 09:30

TELKOM POOR SERVICE

Very Poor service.Sim card not activated after 24 phone calls to Telkom.I struggle since last week Thursday.They open 2 sales and everytime when i phone they inform me that they will ask the Sales/Technical department to cancel the one order that i did not received.order no *** A and ***A i do not even know which one are the correct one.I phone again this morning for the same and i received the same answer from Telkom will ask again to cancel the one order and then activate the sim card.Everytime they inform me i must wait another 72hours UNACCEPTABLE. They deduct my money in the begining of the month but i could not use my internet for the whole month.I visit the Telkom store ON 24/10/2019 in Matlosana Klerksdorp MAYBE they can HELP and they inform me they cannot help me i must phone 10213.The same story this morning.REFERENCE NUMBER *** landline *** PLEASE HELP TERRIBLE SERVICE

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