JH
Jèan Hardouin

1 reviews | Active since Jan 2018

28 Mar 2018, 17:22

Telkom poor service delivery

Ever since I signed up for an ADSL contract with Telkom I have had endless hassles and no outcome.

I ordered a Telkom ADSL line to be installed in January they called and asked to come do an installation two weeks later and at that point the premises I stayed at was unhealthy so I asked to put it on hold and to come install at my new place which is in the same area just a few roads down. Firstly I got billed for a line I never had secondly being pushed back and forth between billing and sales roughly around 8 times in the last few months and an escalated cell bill I still find myself with no Internet . I'm tired of calling the centre and getting told different things first my account is closed next minute it's open next minute they can't find it. At the end of it all I just want my Telkom line installed . Super frustrated and at my wit's end. Here's to poor service delivery.

0
Replies (0)