Telkom poor service delivery

<p>Very long story short. I took out an LTE contract. Fetched the device and sim on Friday 20 Jan, I was was told that it is activated at the Telkom shop at Rustenburg Waterfall Mall. After numerous calls on Saturday I found out it was still not activated. (But this is not my complaint). </p> <p> </p> <p>My experience with the call Centre is that they do not want to assist or do proper fault finding. In one case I asked that incase the call gets cut off (after a couple of calls getting cut off) they call me back, the response was a prompt no.</p> <p> </p> <p>On Saturday 21 January I called the Technical department and after unsecsessful fault finding they tell me someone will have to come to my home and they give me a case number ( ********** 7). Then on Tuesday 24 January after no call, no communication from Telkom whatsoever, I receive a SMS that case ********** 7 has been resolved and I should give feedback of the experience. I still do not have LTE, the sim, as far as I can tell (via installing it in another phone), is still not activated. </p>