TELKOM POOR SERVICE COMPLAINT

I requested telkom to debit my account on the 20th of each month for my cellphone. They've been debiting me just fine. for the month of Septemeber the 20th I was not debited. I called in to find out why. The agent could not assist me as he said he also doesn't know why am I not debited. Who is then suppose to assist me if someone from telkom can not. Even when i walk in their sandton city branch, no one can assist. They tell me they will log a call for me. My account with telkom is now in arreas because of this. Who is suppossed to pay for the arreas? I am very frustrated. Telkom staff are not serious at all. DO NOT BUY A PHONE AT TELKOM. yOU WILL REGRET IT. POOR POOR SERVICE. (SANDTON CITY)