Telkom Poor Service Communication

<p>Residential landline in Fish Hoek. Logged fault 24 August 2016. Ref. No. 251CWK240816. Heard nothing further.</p> <p>5 Sept half hour drive to closest tellom outlet. Rang call centre for follow up. Received sms saying problem being attended to.</p> <p>Technician Wayne arrived. Checked, said it was an underground cable problem, he would report it to correct department. </p> <p>Few days later Telkom sms says problem solved, reply "No" if problem still exists.</p> <p>I immediately rep**** "No." </p> <p>16 Sept I still have a dead landline and no word from Telkom.</p> <p> Service numbers don't seem to work from a cell phone and I have no landline.</p> <p>How can I contact a knowledgeable person at Telkom?</p> <p> </p>