Telkom Poor service cancellation of landline several attempts online , E mial and call centre no luck

Poor service after I gave Telkom instructions on Hello Peter website to close my account , they did nothing , but since handed me over to Debt Collectors, named www.Debt-in.co.za to collect from me, I gave them the full honest story once more again. 1. April 2018 I tried to cancel my account online with Telkom , their online system failed- it timed out 2. In April 2018 I E mail my cancellation to them as per their websites instructions, it failed they gave “unusable” E address on website 3. On 25 April 2018 I reported Telkom to WWW.Hellopeter.comfor poor service and to cancel my landline . 4. On 8th May 2018 -13 days later A Telkom media manager named Tumelo rep**** on ‘Hello Peter”, I gave him my instructions that I paid my account up to date as at that day in May 2018 and instructed him online to cancel my account and close it . 5. See my evidence line below, when they stopped posting my monthly bill via post office I was confident that the account was closed and more the line was never working or in operation from May 2018 anyway . 6. I will log this call further on “Hello Peter” today to re enforce what I said , I will also if needed write to the CEO of Telkom Mr Sipho Maseko with my evidence. FINALLY TELKOM _ please close my account as at last full and final payment May 2018