Telkom Poor Service, as usual!

On the 19 August 2024 I received notification from my bank that debit order mandate for Telkom had been registered. I proceeded to enquire from Telkom Maponya Mall about this said mandate, provided the ref/account number but found no joy as ultimately they told me it does not 'reflect'.

On 30 September 2024 an unauthorized debit order was processed. That time I have never app**** for any Telkom product. Any such application in my name is *****ULENT.

The worst experience was when the *********** staff at Maponya Mall told me they had not contact details for Telkom's ***** department. They were uninterested in my complaint and that is a reflection of the culture at Telkom in general.

Telkom needs to act on my issue sort it out ASAP!