Telkom poor service and *********

After false sale made regarding billing fees. Account was debited with ridiculous amounts. Telkom blacklisted my husband without notifying him which is against NCA and CPA Act. They have also handed him over to debt collected MDP who is calling us non stop. I've been emailing a Funeka at the Call Centre non stop with no replies. No one seems to listen. You Telkom will not treat clients like this. I'm contacting the Ombud. Poor service.