Telkom Poor service and no interactions with clients.

I've asked Telkom o cancel my contract when they phoned me for an upgrade but nah they ignored my request and telling me stories. I've also send numerous request to Telkom in order to cancel my contract with immediate effect but they failed to do so. I've requested them to cancel my contract on month end after they informed me that my contract will be canceled on the 12th and that I am expected to pay the full monthly subscription fee which is madness. I've signed a contract for 24 months which should end after 24 months but nah they not listening when a person request to stop contracts as they want to chow my money!!! They send a response that they will phone you after doing an online request to cancel but never calls after numerous request to cancel my contract. Poor service and signal therefore I am not willing to continue having a contract with them.