Telkom poor service and excuses struck again

Telkom has struck again we do not have fibre in our area except the surrounging areas reported my fault to them on the 31st Dec and still no feed back on my adsl line this fault has been going on for a year now they only care about fibre now to hell with areas that still have adsl lines we need some one that can brake telkons manoppaly i. RSA my fault number is 90ARK311218.