Telkom poor service and customer service.

I Mr Deon Naidoo residents of Cape town, purchased a 10 mbps uncapped ADSL contract with Telkom in 2017 and was not receiving the 10mbps, I was constantly offline as it was later discovered that I was to far from the exchange hense not receiving what I have been paying for by Specialist Richard Naidoo from KZN. He then advised that I should either cancel or do an upgrade to an LTE contract. Which I agreed to as I do have my other 2 mobile contracts with Telkom. After the upgrade from ADSL to LTE I am still having the same issues. I have logged numberous calls and received case numbers but was closed advising it has been resolved but was not. Last case number which is ***7 which is currently still open due to the fact that I phone in everyday making sure it's not closed reminding them that the issue still stands. I have spoken to 26 + consultants namely are these whom I have written down, Phanqa Zikhalala, Olwethu, Nqobile, Siyabonga, Nicolas Brijlala, Nqobile Kawunda, Anelisa Qoma, Kitso, Siphiwo, Msundo, Kamoglo, Aqeelah, Richard, Sihle, Zama, Tebogo, Jeanette Khuzwayo, Gasela Shongwe, Nokulunga Maloyi, Jabulile Malete -manager, Ayanda Zwand, Nontombeko, Siviwe Mgevane, Aphiwe Ngwnua - manager, Tabiso Hlongwane -technician and Makhosonke Masindi - technician manager. The issue which I need your assistance in is I'm am paying R899 for a 10 Mbps uncapped LTE line . Results of speed tests that I'm getting is 0.15 for download and 0.57 for upload. I'm constantly offline or unable to connect using WiFi but I am being throttled to 2mbps mids of the month so that even the 1device does work. I cancelled my DSTV and Star Sat subscription for Netflix and yet I can't even use it.