telkom.poor service

I app**** to move my adsl line well in advance of my move to avoid issues. on the day arranged the technician called and 're arranged. he failed toarrive again but promised to esculate. I then arranged another new date which was not honoured. the same happened with the next two dates. on complaining I was told the system shows the technicians have never managed to get hold of me. this is absolute ******* and if true why would I know their names and cell number, only possible because they gave them to me. one expects more from a company like telkom and its employees. definitely not expected are the lies to cover poor service. any other company would surely immediately discipline staff like these but when reporting them nobody seemed to concerned. hopefully a Google search will produce a suitable alternative to telkom and adsl.