1 reviews | Active since May 2017
TELKOM POOR SERVICE
<p>I app**** for a landline with Telkom in Janauary 2017 and despite visiting their branches in Chatsworth,Bluff and Pavilion I am still no closer to getting a landline. At the beginning of May I spoke to one of their sales staff and was given the assurance that a supervisor or manager would contact me to address the problem but now more than two weeks later I have had no response.</p> <p> </p> <p>I can only conclude that Telkom does not need the business. If only we had more landline providers in SA I would cancel my application. But I guess this is what citizens of this country have to contend with when dealing with parastatal companies. Our taxes appear to be good enough to bail them out of financial woes but there is no service. I must however, give credit where it is due - at all the branches I visited the service was friendly,helpful and good but their technical department is atrocious.</p> <p> </p> <p>Lets have some more private companies operating in this field,as competition, and to provide the citizens of this country with the service we desrve.</p>
Good day Ockert,
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Ockert,
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
