Telkom poor service

<p>I reported a fault on my ADSL line on 27 March 2017 ref 69btk270317 a technician came out and said he needed to hand the fault over to another deparrment. Phoned telkom to find out what is going on. The replythey are aware of the fault and will escalate fault. I have phone every week still no answers. I have had to use my mibile data on my cell phone for research. I need to ADSL line as I have children that need the internet for homework, studies and research. I need answers. Not a run around anymore. I was told it was due to cable theft and that they had to order the cable that was on 3 April 2017. Are you telling me that the cable has still not arrived to be replaced. Feeling very annoyed.</p>