Telkom - POOR service

For the duration of March, I have been trying to relocate my Telkom line and ADSL. I have not received any progress on my order, have spent a total of R500 or more on calling sales and holding the line and still have no progress.

Between telephone consultants advising me to "call this number free of charge from your landline" which I don't have to having to go to my nearest store multiple times to get someone to call me back, it's been costing me more for Telkom to provide me with a service.

I tried using the Telkom chat and after the operator, Amanda, could not assist me she ended that chat. How's that for "customer services"??? I could not proceed any further with any inquiry or complaint that I may have.

The service has been poor and I would not recommend Telkom to anyone.