Telkom poor service

<p>Hi</p> <p><br />I would like to complain regarding the poor service that I received from your call centre 10210 and 10213 on Friday 7 Oct 2016</p> <p><br />I called regarding the data service on my home line.<br /><br />During the course of the day I realised that dealing with Telkom is a big liability. IT became clear that moving to another company would be the way to go.</p> <p><br />I asked your call centre to advise me regarding how to cancel the data component of the ADSL service.</p> <p><br />Please listen to the voice logs which are indicative of the overall poor service that Telkom has provided.</p> <p><br />Your staff are exceptionally poor in both their knowledge and understanding of the products and services.<br />They refuse to give call reference numbers.<br />They refuse to give proper complaint email addresses</p> <p><br />Pretty pathetic service.</p> <p><br />Regards</p>